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Home » Curbside Service

Curbside Service

Curbside service is now available on a first come, first serve basis. No appointments required. Curbside service is available for clients who have received a notification that their hold request is ready for pickup at the requested location.


Hours for curbside service are as follows:

Central Library
Tuesday to Friday: 11:00 am to 7:00 pm
Saturday: 9:30 am to 4:30 pm

Claremont Library
Tuesday: 3:00 pm to 7:00 pm
Saturday: 2:00 pm to 5:00 pm

George Ashe Library
Monday, Thursday, Friday: 3:00 pm to 7:00 pm
Tuesday, Wednesday: 9:30 am to 1:00 pm
Saturday: 11:00 am to 3:00 pm

Upon arriving to any curbside service location, please follow the posted signs for instructions.

To ensure a safe and smooth experience for all, clients arriving at the curbside service in vehicles are reminded to remain alert and to keep safe distances between nearby vehicles and other clients who may be arriving on foot or by alternative modes of transportation.

Drop boxes at the George Ashe Library, Central Library, and Claremont Library have re-opened.

When using the drop box, please note:
• Donations will not be accepted and will be discarded immediately due to safety concerns and guidelines related to COVID-19.
• If returning materials while using curbside service, please note, curbside staff will not accept returns directly. Items must be placed in the drop box to ensure a contactless experience for clients and staff.

While we get your holds prepared, don't forget our digital library remains available 24/7! Visit the library without leaving your home! See our full list of online services at picnet.org/digitalresources.

Please visit the hold instructions page for instructions on how to place a hold.

Staff are available by phone at 905-831-6265, online chat, and email at [email protected], Monday to Friday from 9 am to 7 pm and Saturday 9 am to 5 pm.